When a PAP insured receives a cancellation notice, the notice must include which piece of information?

When a Personal Auto Policy (PAP) insured receives a cancellation notice, it is crucial that the notice includes the reason for the cancellation. This requirement ensures that the policyholder understands why their coverage is being terminated, providing transparency and the opportunity to address any concerns that led to the cancellation.

Knowing the reason for cancellation can guide the insured in resolving issues that may allow them to reinstate their policy or seek alternative coverage if necessary. This transparency is part of consumer protection, ensuring that individuals are informed about their insurance status and the factors that might affect their ability to maintain continuous coverage.

The inclusion of the policy number, expiration date, or the amount of premium refunded, while relevant information that can be part of a cancellation notice, is not mandated by regulations or policies as a necessary component. Instead, highlighting the reason for cancellation serves a more substantive role in maintaining clarity and understanding between the insurer and the insured.