What does "Appraisal" mean in the context of a Personal Auto Policy?

In the context of a Personal Auto Policy, "Appraisal" refers to a process for determining the value of a vehicle after a loss, particularly when there is a disagreement between the insured and the insurer regarding the amount of the loss. This process is crucial in claims handling, as it provides an objective way to assess the damage and establish a fair value of the vehicle involved in the accident or incident.

During the appraisal process, each party typically selects an appraiser, and these appraisers will work together, often with the help of a third-party umpire, to evaluate the extent of the damage and determine an accurate value. This method aims to resolve disputes quickly and equitably, ensuring that both the insurer and the insured have a clear understanding of the loss's valuation.

Understanding this process is vital for policyholders, as it directly impacts the claims experience and the compensation they receive following an accident.